I'm working on a larger web project for authorities that went live yesterday.
I also trained the staff for the last two days so that everyone knows how to register an account, use the application etc.

Got the first call today: "I can't create an account...the website does not start".

Uh..okay...what the? >_>

Turns out, the user entered the URL in Google Search and wondered why nothing happens and why the website does not load.

Wow... and that was just the first call.