7

Sending email to client (the following is a short version of it)

"
Dear Data Evaluation Team,

Here is a link with the password to the data export for the questionaire.

You will find in there 4 sections:

1. Utilization Report
2. Question List
3. User Responses to questionnaire
4. Summary of responses
"

Email from client
"
Thank you data team.
I see that the user responses have some ids for the questions. Can you please give me the full question text, where is it?
"
My response
"Section 2, Question List"

Like really? Did you just not f*ing read the email and just jumped into the data export blindly. I wrote some fucking docs for a reason.

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