Stakeholder: There’s a bug on the site.

Me: That’s not a bug. The site is supposed to do that. Your team asked for that feature and we implemented it last summer.

SH: They did?

Me: Yes, they did.

SH: You sure it’s been like this since last summer?

Me: YES!!!

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    Scenario 1:
    New PM (whiny voice): I saw a problem! I opened a bug!
    Me: 🙄. Thats not a bug. It is a feature request, and has a story opened and estimated already. Please learn to use the search function.

    Scenario 2:
    New QA: Shows something to New PM.
    New PM: That can't be right! It is A BUG! open a new Ticket!
    Me: 🤦‍♂️🤦‍♂️🤦‍♂️. That is "as designed" by the previous PM. Please go over the old specs, and then open a new feature request Ticket. Also - make sure you get estimates from all relevant teams for that.
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    Oh, let me guess: it was an "urgent" feature too, right?
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    “Your website broke after some changes we made to the back end, you owe us free repairs”
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