31
ojt-rant
34d

Why does it take a client, who needs the bug fixed immediately, over 24 hours to respond to my query about what the problem is?

Comments
  • 9
    i find the easy part is coding it. the hard part is figuring what on earth they’re talking about.

    and also that’s why i think AI is a far way off replacing programmers. people just don’t make much sense.
  • 7
    The client wants to push you into a state where you get frustrated and start figuring out the problem on your own
  • 7
    I think a reason behind this is that clients who report a bug, don't expect to be a necessary participant in resolving said bug. They see a bug report like a complete handover of responsibility.
    We need to make them aware that they need to be available with the same priority as the bug, if any questions appear!
  • 3
    @PonySlaystation I will sure wait for that day to come and I'll be even more eagerly waiting for a day to come when I tell them that their bug is invalid and closing with a resolution "user education required"
  • 3
    @asgs Me holding myself back from pushing them into a state, a state of my battle axe in their fat asses.
  • 0
    He wants you to listen to music while he is responding
  • 3
    Because it doesn't need fixing immediately. Make a client fill out a form (or answer the questions on the phone) about what the problem is, why it matters, exact steps to replicate.

    Watch as all those super important we-need-it-nows stop flooding in.
  • 1
    @Frederick I'm sure you won't hold back for a long time
  • 1
    @asgs which would be nearly every bug reported.
  • 0
    @Crost would be better if pushed as gate keeper requirement for bug reporting in general. Reduce the bug spam as much as possible.
  • 1
    Damn 😂😂 suchLateReplies
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