37
donuts
7y

Just now saw an email from Support after I asked them to run some cleanup commands on 4 servers.

Support: u need to give us an automated job for this.

WELL FUCK YOU, Y DON'T YOU JUST DO IT URSELF.

I JUST SPENT 2HRS INVESTIGATING A PROD ISSUE WHICH GOT ESCALATED CUZ UR A BUNCH OF USELESS INCOMPETENT MONKEYS... THE LEAST YOU CAN DO IS HELP... AND WHAT I HOPE WOULD BE YOU BUILD UR OWN TOOL... BEING SUPPORT UR SUPPOSED TO HELP ME REDUCE MY WORK NOT INCREASE IT

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  • 11
    a proper rant. I can relate: at a previous job, for a large international corporation, the CTO told me to avoid asking support for help. After he gave me a week to do something, the helpdesk took two weeks to resolve a blocked port between sites...
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