14
hjk101
2y

An entire slick customer facing statistics dashboard... in a product that was discontinued a week after the dashboard was finished.

Comments
  • 2
    Did your stats highlight just how useless the entire operation was?
  • 2
    @lbfalvy that's the reason the product was discontinued
  • 0
    @electrineer @lbfalvy
    For some clients it did highlight that the platform was not working for their content. We build and tested the stats generated data for correctness and privacy. But after a few pilot user tests we did have to tweak the presentation and default elements on the dashboard a lot. For a few big names it worked brilliantly and gave them good insights.

    The problem was more the custom work that needed to be done for each customer content piece. The model didn't scale well and the sales people sucked at consulting the clients. I saw the creation date on a work document for dropping the product and that was before we started to work on the stats.
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