We've told our client they can test their brand new distribution modul with a new test account already 42 times (not exaggerating, I counted). At least half these, we've sent also the test login data which they could use.
Just now, a new issue message from them says distributors couldn't see some data, we should fix the problem. Well, they already can't see those, but client has logged in with their own account again for testing...

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