9
Teosz
7y

Now this is fucking ridiculous... Our website is being constantly limited though we've never reached even 80% of the available CPU resource.

The hosting said that we had the CPU fault (that fucking cyanide spike on the graph that triggers the limit once) because of huge load on the server. The FUCKING SERVER... Not our virtual environment. And once more because of the RESOURCE MONITORING service caused a server restart. For fucks sake, really???

And apparently it's perfectly normal that all users even ones that run in low resources are being limited to a level that a request takes 30 seconds to complete instead of frickin' 1...

The best they could offer is to move us to a new server, which will arrive in two weeks, if the problem persist. IT'S PERSISTING FOR FUCKING MONTHS YOU MORON. I wonder how much time would have been taken you to realise the server shutdown this week if I hadn't phoned you in 5 minutes. FUCK!

Every shared hosting is that garbage or am I just the choosed one?

Comments
  • 3
    Move to AWS or DigitalOcean already. Everything else is shite
  • 1
    @tahnik
    I've checked these and I think that although they are good for a big company, but for a small business (like ours), with max 300 visitors per day they are a bit overkill. Financially and technically as well.
  • 0
    @Teosz that's not true. You can get a micro server for free from Amazon. Which should be able to handle that.
  • 1
    @tahnik

    On top level that looks fine, but not really when you get into them.

    T2 Machines fails if you burn your cpu cycles. And those morons are not showing that in the monitoring they provided. You have to use pingdom or stackdriver or newrelic to know when you are site down and how much you really utilised.

    Being said 330 users per day, that will be Overkill.
  • 1
    Not sure if 100% relevant, but I had a similar issue on shared hosting.
    Turned out to be a problem with the cagefs and virtual memory not being configured correctly.
    Cagefs is used to keep individual sites separate on shared servers.
    Since they sorted out the misconfiguration everything has been working properly.
    My problems were with virtual memory not the CPU, but I guess it could be a similar situation... Might be worth asking them to check it out.
    Hth
  • 2
    Ddos woild only need to last a second to kill you.
  • 0
    @Zennoe
    Server4you seems a lot better (after a brief checking) but still our site uses really low resorces and I don't want to pay for something which I will never utilize. We barely use 1GB of storage, physical memory is around 100MB and barely no vMem usage. And the smallest plan there only offers more in storage and maybe reliability than the current one and our current one only costs the fourth of the other.

    They can move our VM in two weeks because the new server is not there yet :D
  • 0
    @biscuit
    Thanks for the info. I don't know how they will react if I try to outsmart them. They only started treating me fairy well when I've told them that I wrote our system myself.
  • 0
    @Teknas
    Though we have a competitor who might be interested of shutting us down, the hosting checked the logs and​ I think they should have been spotted a ddos attack. However I will check the access logs, just to be sure.
  • 0
    http://waveride.at/plans

    They have extremely cheap plans for vps, but are very reliable.

    My company has 2 of them at the moment. We use one for hosting sites and the other for backups
  • 0
    @tahnik I think vultr is good as well.
Add Comment