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It may have been lost in the mail. You could try sending​ a reminder email to check if it has been shipped yet!
Also, you've to tag them in the comments so they get notified!
@dfox -
dfox426037yHey - apologies for the delay. It’s definitely possibly your email got lost if it’s been more than 1 week or so and no response, so please resend.
Related Rants
Dfox, when will I get the stressball?
Its been over a lot of time since i sent the mail. Please check and acknowledge
question
dfox
stressball