Joined devRant on 9/7/2016
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The problem: The only way of having our users move a wpf control was to disable it. This caused the control to gray out.
The solution: Creating a .BMP of the control that would be placed on top of the control so that it didn't look disabled in order to not confuse the user.
My reaction to hearing this: vomit.
It's depressing how true this is
Me: "Tech support, how can I help you?"
Them: " I'm not able to log into the website!"
Me: "Okay, what message is it showing when you try to log in?"
Them: "Sir, I am NOT a computer person so I don't know."
Me: "Do you know which web browser you're using?"
Them: "I don't know what that is!"
Me: "Okay, when you want to go on the internet, do you click on a blue E, or a mulicolored circle, or..."
Them: "SIR I ALREADY TOLD YOU THAT I AM NOT A COMPUTER PERSON, YOU'RE REFUSING TO THELP ME SO I'M GOING TO HANG UP"12