Before I came along, my company was processing orders of type X by hand, taking many hours and being at greater risk of human error. So as a temporary solution, I crafted a console app to do the processing. Then, this app is needed to be accessed remotely. Because adding a newer .NET to a handful of servers was just too much to handle emotionally for management, the console app was revamped to a web app. During this revamping process, I was having my client send me an email so that I could initiate the processing myself until a friendlier UI was available. Well, I finished last night. I sent them an email explaining that it was live, gave them the address, and gave myself a high-five. A moment ago, I get an email from the client insisting that I process those orders quickly so that I don't cause a delay in shipping. FML!! Did they even READ the email I sent them?? They've been suckling at the teat for too long. Adding insult to injury, since the revamping project began, the client would CC my boss every time they emailed to have an order processed as if to hint at their frustration that the project wasn't done yet. Grr....