Do you ever spend an hour editing an email reply to a client before you send it? Trying something akin to alchemy when you attempt to convert snark, veiled contempt, and shock at how stupid the client is into something professional and polite? It’s like trying to bottle farts as fancy perfume.

Like the first draft is:

“Dear idiot,

Please disconnect your computer from the wall and return it to where you bought it from and then never use a computer again you dopey fuck.”

To

“Dear Client,

Yes sir. I’ll have it done for you by tomorrow.”

God it hurts.