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64
linuxxx
7y

I find it so amazing to see when my colleagues (or even me) are irritated/annoyed to the fucking point, swearing around and so on but then the phone rings and they are completely calm/sound nice/happy when they pick it up one second later. (we're Linux support engineers)

This job is the best fucking self control training I've ever had!

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  • 3
    7y
    Isn't it common to pick up every call(expect very very few) gently?
  • 11
    7y
    @github Of course it is but it's sometimes so amazing to see how a completely raging engineer can go from losing his shit to calm/nice in one fucking second!
  • 2
    7y
    @linuxxx I want this job..
  • 1
    7y
    Hahaha Same here 😂
  • 9
    7y
    After working in a call center, and in retail, I can attest to this.

    It's called your retail voice. You take on an entirely different persona -- someone nice and friendly who isn't stressed, and become them for awhile.
  • 0
    7y
    😣 You poor, poor people.
  • 1
    7y
    @Root so much this it hurts. My current team knows that voice and runs...
  • 1
    7y
    @QueenMorgana I use that voice when I have to deal with people I can't stand otherwise. Most of them still don't realize it!
  • 1
    7y
    I do this myself a bit. It's hard to hold back the irritation until after you've slammed the phone back in the cradle.
  • 4
    7y
    *phone rings*
    Me: *screams gutterally at the ringing phone*
    *phone bursts in to flames*
    *phone contemplates what is phone*
    *phone reincarnates as phone that is at peace with universe*
    Me: *ceases screaming at phone, best professional voice in world, should get Guinness record* hello, how may I help you today?
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