A call I had today, girl registered a domain and put it in her hosting package:

Girl: so where can I view my email accounts?
Me: *explains*
G: Oh, I wanted an email address with info or my first name as part before the @ but I only see an account with the name of my hosting account username?
Me: that's right, that's a default one you get :)
G: oh 😞 I....I.... I've always have wanted a domain name with my own email addresses linked to it and I thought I could do that this way 😩
(I could hear the disappointment and that she seemed very sad suddenly)
Me: do you see that "create new email account" button up there?
G: Yes..... Wait.... Can I make like multiple email addresses myself?!
Me: as many as you can manage inside your hosting account!
G: 😵😍 OH MY GOD
Me: Haha, enjoy creating some!
G: THANK YOU I LOVE YOU BYE
*Click*

It's those moments which can make your fucking day!