I bought tickets for a friend of mine to visit me. She cancelled. I purchased travel insurance from Expedia. I have to now cancel one flight through Expedia, the return through the airline, and file a separate claim to get the money back. I hope they don't want me to prove she's sick, since she isn't (she's just a terrible person and I knew she'd pull this shit).

I hate the entire way the airline industry works. This is bullshit.

I hate the entire airline booking system.