When the company spamming is also the service provider but fails to gracefully handle requests on their service 😒

did you even read the message? It clearly states you should send a msg or call to a another number to STOP. The number that begins 180....

@sebastian "Unsub 1800.." would have been laughed at by my old companies lawyers under the Spam Act 2003 (Australia).. if the unsubscribe facility is another number the drop rate is like 0% - which is why it's illegal.

@Letmecode This is really not spam, as you probably have agreed to these messages when becoming customer. Thus they already know you are receiving these messages, so unsubscribing wont make anything worser

But you are true for totally unsolicted spam.

omg is that 289 unread?

@Letmecode Have you read the fine print of "[CHECKBOX] I agree to the [link]Terms of Service[/link]". Such things is often mentioned there. Like "You agree that XXX may send you promotial material and offers to you. You may unsubscribe to these at any time."

@Letmecode Double opt-in is required when you let users itself sign up. Its so you cannot enter another user's mail or phone.

Here in sweden, double opt-in is also required for advertising (EU Directive), but other methods that provide the same level of security is accepted. For example, using google's hosted login process ("Login with Google") would be sufficent to replace double-opt-in.

When the service operator is also the advertiser, then they already have a means of verifying the end user's phone/email, thus double opt-in is not required.

Also since you are already customer, they may send unsolicted messages to you. EU was near to forbid advertising, but that would even disallow ad lines like "Try our new product today" in bottom of transactional emails.

Explicit agreement is explicit agreement, regardless of if you accept 1 thing or 100 things at the same time. However, if the "I Accept the Terms and Conditions." would be pre-checked, then it isn't explicit agreement.