When my mom died in 2014, I was shocked to find that her profile on Facebook was suddenly changed to “memorial” mode and therefore I was no longer able to log into it. (If you’re tempted to tell me I’m dumb for using it, I don’t disagree, but save it for another thread...she and I kept in touch over FB because it was easier for her to manage.)

I think it was triggered by their monitoring of things and seeing keywords like “funeral” and “passed away” associated with her account, then having a person on their end change its status. Or something like that.

What I hadn’t known about (or I would have used it) was the legacy contact setting where she could have set me as the contact so I’d have at least a little access and control. But because of their strict policies, I’m forever locked out.

I get why they need to do this (to avoid fraud and impersonations) but the fact that there are zero documents or proofs I, as the executor of her estate, can provide that Facebook will accept to make an exception seems unnecessarily severe.

Anyone else experience this? Known workarounds?