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i often do tech support in chat rooms in my free time (because i like spreading good will,) so here's a tech horror story
"""
"hey, can you help me fix something?"
sure?
"so i dug my old XP machine out of my closet and replaced the bad Ethernet card with a different one and when i plug in the ethernet cable the PC bluescreens."
# oboi
did you install the drivers? Sounds like it needs drivers
"no"
then install them
"no"
why not?
"it doesn't need any"
why do you say that?
"it said \"This device is set up and ready to use.\" in the balloon in the corner"
it has generic drivers to deal with devices before the real drivers can be found
"shouldn't they work?"
some devices need the extra support provided by the intended drivers, so the generic ones cause issues in those cases
"ok, well, where do I find them?"
do you have a model number?
"yes, it's " # scrubbed for... privacy? i dunno
gimme a few minutes
<insert 45 minutes of aggressive Googling for (str(DEVICE_MODEL_NUMBER) + " xp drivers")>
alright i have the drivers, go here:
# again, removed for... idk.
"they don't work"
# oh here we go
why not?
"These drivers are not compatible with your system architecture."
what version of XP are you using?
"XP Pro"
x86 or x64?
"x64"
# fucking...
ok so this is gonna get real complicated real fast: use x86 XP or I can't help you, none exist for x64 XP.
"oh ok"
<User left the IRC channel.>
"""
rant
story
python
tech support horror
true story
tech support