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"What's your connection provider password ?"
I dunno, with a bit of luck...
Tech : How many scart ports do you have on your TV ?
Tech looks up scart port number of pins. Yup 20. So 1 port.
Tech: What's your password ?
Client: 8 stars
Tech: 8 starts ?
Client: Yeh I saw my neighbour type it the other day.
Who's your ISP?
That's why you need a person inbetween.