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User: "it stopped working"
Me: "ok. Could you be more specific?"
User: "it just closed"
Me: "could you give me the stacktrace/error message?"
User: "no."
Me: "why?"
User: "can't find it"

With a long conversation and some frustrating debugging it turned out that, ironically enough, the crash reporter crashed...

Comments
  • 6
    You want user to give you stacktrace/error?
  • 6
    @tahnik user/buddy. And yes if the crash manager didn't crash they would have a big window with the crash log covering the majority, and a big button saying "report this error" (sends a message to my mail automatically)
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