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Client: Hey. So. LOVE your work. Got my computer repaired at your place a few weeks ago. And you guys did a GREAT job. But noooooow...my phone is acting up. Can you fix it?

Me: Why yes! We can! It will be ________! Keep in mind, the price includes all labor and comes with a three month warranty!

Client: But you said the last time I was there I had a warranty. Why isn't my phone covered under warranty?

Me: because the warranty only covers your computer issue that we fixed.

Client: BUT YOU SAID I HAD A WARRANTY!!!!!

It was at that moment I wanted nothing more than to sink into the wall behind me and wash my hands of this insanity.

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