So 90% of the Tech Support team is off today. So I decided to jump in to help the guys out:

Me: *solves issue
(one less ticket to solve)
Reporter: "thank you for your help!"
(re-opens the ticket)
Me: *recloses the ticket
Reporter: "thanks again"
(Reopens ticket)
Me: smashes head into desk

How am I supposed to get tickets solved when most of the open tickets are "thank you's"!