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One hour of Jira Service desk workflow configuration complete

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  • 2
    But.... I think we need a step between this one and that one as there's a potential holding time where neither of these are right
  • 0
    @C0D4 Actually, that won't be enough. We should add an optional branch in case to escalate to management. But only if the reporter is from the northern office.

    (two hours spent)
  • 2
    These services just slow us down... but they do so in a fancy way
  • 0
    Congratulations, Jira Specialist
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