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My boss asked me to do tech support today as one of tech support employee was not feeling well.
The very first call i attended, went like:
Me : Sir, this is xyz support desk. How may i help you?
*Listening his problem*
Me : Sir solution is pretty simple. Just do a Right click on application shortcut icon and then select "Open File Location".
Client : where can i find "Right Click"?
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true story