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You've got to be kidding me, you really think you can waltz in after a 2 months asking me to fix something which supposedly "suddenly" popped up which I guess you didn't notice 2 months ago during project delivery? And then even dare ask WHAT you are being charged for? ESPECIALLY when working on a Sunday? You can die in the gutter.

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  • 2
    Do you have a bug fix warranty period in your contract? We give 30 days and after that, clients understand they have to pay.
  • 1
    @DebCinkus did not. Besides project work delivery was 2 months ago. (did have an agreement though where everything was clearly stated)
  • 2
    @liammartens You can't go back and fix this one, but next time if you put in a clear statement about what warranty (if any) is included and for how long, the client won't be shocked when asked to pay 2 months after go live. Plus it puts burden on them to uncover any bugs quickly, before the warranty runs out. It works well for us, saves a lot of grief.
  • 1
    @DebCinkus it's not really that he's shocked, he's just a dick client :P has been from the start.
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