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Sometimes In wonder if the support at my hosting company are a team of highly untrained monkeys.

I know jack shit about the finer details of server management, thats what I pay you guys for.

But you guys could at least try to be a bit more usefull.

If I ask you guys about the backup functions you could try to answer my questions instead of telling me what I can see on my screen myself. Because I can read pretty damm well.

After 3 days of getting no answers and not being able to backup to server with the tools you build and are telling us to use. The server died and now you are telling you can't recover the data?

How about fuck you! So we got no backup because of your fault you now tell us all our data is lost?

We got our own backups but rebuilding the entire server and infrastructure is going to take days.

Going to be a fun couple of days telling clients why shit isn't working.

Comments
  • 1
    I feel your pain, man... Been through this shit myself and it sucks
  • 2
    I hope you have changed to different provider by now 🤔
  • 1
    @CurseMeSlowly I have not changed complitly. To make this story even better. My accounted checked my invoices. I have paid them this year ~3000 euros for services hours because their services where down.

    I never noticed, stupid me. But they would charge like 170 euro for a server restart. Because I did not want people restarting my servers during work hours.
  • 2
    @MisterArie I seriously would plan to migrate everything to new and better provider 😮 the migration would take like a month max if you can execute well. Sure there is gonna be expenses but it will just be for the migration period and you can save unnecessary expenses in future.
  • 1
    @CurseMeSlowly I did migrate everything but the servers that are bound by ip and country.
  • 1
    @CurseMeSlowly btw I like you thank you
  • 2
    @MisterArie don't mention it. After reading your past rants, I got a feeling that we swim in similar water hahaha
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