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Screw the German Telekom!
I recently got a new home without internet so naturally, I went to an isp, Telekom. I went there a few weeks ago and was pleasantly surprised by the personal and the general competence. He told me they would send a technician to check my cable. So I thought great and went home. 1 A week passes, nobody shows up. I then went back to the shop and asked(someone different). He basically told me that such a service must be specifically asked for and a contract has to be signed. I then told
him his colleague told me no such thing, and that the technician should have checked up on my connection last week. He excuses him self and I signed the thingy.

Now you would imagine that this would have worked.
but.
NOOOoooo.

A week came and went and I got pissed. So I went back to the shop the guy from the first try was there. I Asked what happened, he types in his Computer. and. and. and. nothing. Apparently, the previous guy forgot, fucking forgot, to enter my request to their bloody System.
Now I asked if I can Just become a customer.
Guy: Sure, what speed is available in your region?
Me: I don't know...
Guy: Let me check
/Type/ /Type/
Guy: I can't see your speed the technician should have checked.
Me: Um, so, can he check?
Guy: Clearly you don't know what you want
Me:???
Guy:*leaves table*

(shorten but you get the Idea)

At this point, I really wanted to change isp so I went to Vodafone.

Lady comes up to me asks me a bunch of stuff and I explain I would want to change my phone, internet, tv, mobile and my friends mobile(I lost a bet once ^~^) to Vodafone.

What happened next I can't really explain, but she talked to her boss and "cheated" (how she calls it) on Vodafone and got me an AMAZING deal it is cheaper than Telekoms has waay more mobile data, faster Internet and I got a new phone :D.

And guess what she could fucking check, fucking check from here Computer my max internet speed.

I can only hope that the lady got a big fat commission for what she has done.

Comments
  • 27
    She didn't cheat. She made you think you got something special so you appreciate the lame ass default contract more
  • 4
    @Kimmax yes, exactly
  • 3
    @Batburger hate to say it, but that's used in sales a lot. However, it's nice to know that a service company can see what services they provide without inconveniencing their customers.
  • 13
    Every now and then, I open devrant and I see a rant about German telekom.

    They must really suck
  • 2
    We have a company like that here in Canada. It's called Bell. It's pretty much universally hated and yet somehow still around because of how much monopoly power they still have.
  • 0
    @Jop- wow. okay. I guess there isn't a single decent phone company out there.
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