Friends, gather round for a story of "the user".

Two days ago I assisted a friend in reviving their scammed Instagram account with final confirmation it was back in their possession yesterday. I stated "make sure you clean out phone numbers, emails and change the password. WHATEVER YOU DO DON'T USE THE SAME PASSWORD"....I bet you know where this is going....

Queue 6:45am: "HELP! THEY DID IT AGAIN! THEY TOOK MY FACEBOOK THIS TIME TOO!" as a safety measure, I told her to link them for recoverability.....not thinking you just created a bridge to the facebook...

Now We're going through EVERY account BY HAND and changing EVERY password for EVERY service and enabling MFA. We've also learned the power that the forgot password button wields for everyone.

ProTip: If your friend was "hacked" be patient, friendly and soft to get every detail...sometimes you learn more and can position them better.

Now I'm upset with myself because I couldn't save their accounts and at this point we've lost the only footing we had to them. Social Media is a curse.

No really. Logs have the answer, or at least point you to one.

It's okay to slow down. Seriously it's fine. You can write 203 wpm... as long as the command you enter includes all necessary limits. Nothing is worse than having ansible rm -r the wrong directory or the wrong server because you missed a limit and put all.

WEP security on a brand new wifi rollout. Do it for the legacy because no one knew the scanner gun (like target or walmart has) could operate on WPA Personal or even....802.1x Kerberos Security login. At least it was *something* but the whole place was on windows xp and server 2003.

It is 2016. Lets learn our technologies and read the manuals.

2nd worst part of being a dev?

"It should only take 5 minutes"

5 hours later: "aaaaannnddd done."

Worst part of being a dev?

Explaining the issue simply enough for the business while not looking like im purposely dumbing down what i do.

"The thing failed to connect due to an issue on the service side. Think of trying to order taco bell while its closed for cleaning."