First microcontrollers, then university, now self-taught, with plenty of Googling all through.
Mainly working with VBA and PHP at the moment

I like how when on the main rant list, clicking on a GIF will open it rather than the rant, so can that be implemented for normal images too please?
Usually when an image is posted I want to see the bigger version straight away rather than going into the rant first. I realize that may annoy some people though.

Sysadmin and an ex-employee couldn't fix an issue with an application for many months even with vendor's instructions.
Today the job is passed to me and I follow instructions exactly and resolve the issue.
The other two guys must have thought 'we don't need someone else's documentation, we can fix it ourselves'

This is not the first time something like this has happened. I guess some things just need a fresh perspective.

Least favorite enterprise software (so far) is Oracle JD Edwards (but more specifically the integration between systems).
Unfortunately a board member was friends with an employee who recommended JDE. It required full time maintenance and a few years later that employee left and the company wrote off over a million dollars to go back to the old (but slightly updated) system.
Following that, a board member (the same one I think) agreed to have another friend's security business install CCTV across the branches. The project was not scoped and no thought had gone into it, making a real mess for the IT department to sort out (provided hardware was under spec'd, existing networking equipment needed replacing, etc)

Who do these upper management people think they are that they can make decisions based on little fact or research and expect the people beneath them to just magically make work.
The huge salaries of those people is not justified. We're the real workers who actually get stuff done so the pay and appreciation should be spread accordingy.

Rant over.

Branch Staff Member: EFTPOS isn't working
Me: Are you logged in as the right user?
Staff: No
*staff switches user*
Staff: Still not working
*remote in and see software had crashed*
*check computer uptime* ... 38 days
Me: Give it a restart

Rant: why do people expect their issues to be resolved magically by IT when rebooting would (usually) fix it?