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Always take pictures and screenshots before sending for "repairs". Include printouts in the box, so they know if they f*** it up, you've got em by the short hairs.
px0622774yI'm pretty sure you can take this up with them and question why this is. Not sure where you live but here in the UK there are bodies in place to protect consumers from scams like these.
Scipio7024yWrite to them for escalation to a senior person. Often engineers or PR savvy workers are more willing to help customers because engineers just don’t give a fuck about business and PR people see the bigger picture. I think...
Intel done thought you done stole it from yourself. No wonder it's deprecated.
Also what kind of software doesn't die with a full os reinstall?
That sucks man, tried the usual system clock battery trick? *Ignore me, just clocked you're not the same dude...
I'm guessing they protected against it but damn.
Otherwise post a pic of it on their social media channels with a phrase like "love my new $600 ASUS brick" and if all else fails their executives emails are likely [first name].[last name]@asus.com
msgsumar84yAre u trying boot in Windows?? Do You get anything or its totally blank. Try using Linux Live Image to boot...
Thats the worst part. I had a huge email conversation with one of their customer service agent and he ended up saying "When you disputed the repair cost, we had it shipped to you in the state it was after the assessment from our engineer"...
After I let him know how this does not make sense at all he ended up offering a 25% discount.. I decided to invest my money in an MSI laptop instead 🙂🙂