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You would think that one might get used to the following scenario, but it still pisses me off every time it happens. I'm getting a design created by the customer that is specific to a pixel-level. The product I create in turn is very close to a 100% match visually and functional. And then a few days later, the work already done, I get renewed versions of the same designs. Just like that. With all those nooks and crannies replaced and new ones added, as if it didn't took time, effort and experience to make them functional in the first place. And no one blinks an eye. Not the customer, not our project managers. So after having me built you intricate card board house, you just smash it and tell me to rebuild? It's not always a huge deal but it happens so often and I guess it's part of the "customer is king" mentality, but it's bullshit. If the customer hands in a final design, then that's it. Any changes afterwards need to be paid extra. Otherwise it feels like I'm wasting my time and those changes will not get the same quality treatment for sure.

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  • 2
    Absolutely, it’s a bad management issue. Design (flats) needs to be signed off before dev work begins. This should be in the contract and clients need to be educated on the process. On top of that I always give distinct and separate time frames for design and dev to avoid design eating all dev time. Then after that point changes are all chargeable. It’s easy to manage and the client can change their design but they should be aware of the consequences.
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