12
Tawzer
6y

Okay. I’m upset. So the recent .NET update Microsoft put out fried SharePoint which I am currently the main point of contact for at our company. In addition, my only current projects are creating workflows.

I was publishing a workflow and got an error. I googled the error and found that it was the .NET update that caused it. Internet says to edit the web.config file for your web apps and it will be good to go. I go to our networks guy (only available supervisor) and explain what happened and ask about the recent patch and whether this could be the cause. He says that his team doesn’t actually handle the patches so I should speak with the HelpDesk lead (don’t ask).

I go to the HelpDesk lead and explain the situation, explain the solution and ask for what to do next. Keep in mind that this whole thing takes two hours because it’s Friday and everyone is out and I can’t do any of my work while I’m waiting on this. HelpDesk lead says “you have an admin account, I trust you. Go fix it” so I think uh okay.... I’m a junior and not even technically an IT person but sure. I know how to do it - but got nervous about fucking it up because our entire organization uses Sharepoint.

Nevertheless I go to my desk and look for the root directories and find that they’re on a server somewhere that I have no access to. I message the Helpdesk guy and tell him this and he says to talk to the developer supervisor. Great! He’s super nice and helpful and will totally understand! Only he’s not in. Neither is half of his team.

I go to his team and look around and find nobody but realize I may be able to catch one of the guys I know and work with in the break room. I start leaving and am stopped by a developer who is generally nice and funny. I explain the situation and he says “you... YOU need to edit a config file?” And scoffs. He demands to see what I’m talking about.

I walk him to my machine and show him what’s going on and all the research I did. I start to realize he thinks I’m overstepping and I begin to apologize and explain the details to why I was asked to do it and then I say “I really shouldn’t even be the one doing this” he says “no you should not. This isn’t getting done today. Put in a request, include your research and we will see what we can do when the supervisor gets back next week”

His tone was like I was in trouble and I know that I’m not, but it’s my goal to end up on that team and I just feel like shit about this whole situation. To top it off my boss pulled me off of two projects because of unrelated issues (and nothing to do with me) so I have basically nothing to do and I just feel very discouraged. I feel dumb and like I should have gone to the developers first. I just wanted to make it easy on everyone and do my research. I feel like I keep being put in situations above my level (I’m one of two juniors in a 16 person shop, the other one is an intern) and then “getting in trouble” for working beyond my scope.

Anyways.... fuck Microsoft

Comments
  • 4
    fuck microsoft and fuck corporate with their bullshit.
  • 2
    So you've got no pending jobs and are being paid, looks great!😂 Use the time to improve on something and get ahead so next time you are the one in charge.
  • 2
    Don't let this discourage you. Use these as learning opportunities. You're still improving and that's a good thing. Your time will come, either in this company or in a different one.
    I think it was very rude of the developer to ask you to just hand in your research in the request without any explanation of what went wrong or what should be done.
    On your part, perhaps you can try to stay calm and ask more questions/offer suggestions instead of jumping to implementation? That would help you to not land into trouble and might help you learn the easier way.
  • 0
    @kimailis oh you're so cool /s
  • 1
    @dontbeevil im just a bitter IT guy.
  • 0
    @kimailis sure sure sure /s
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