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Comments
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Most computer stores don't actually require you to know about computers to work there, sometimes i act dumb to see what they try on me.
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I've done both jobs, and they are not the same. They have overlap to some degree because they are tech jobs but a pretty wide difference.
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@nblackburn i do this with all tech support folk mainly to let then do their job but its nice when you find the few folk who are talking total bollocks and trying to charge you it.
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I am a software engineer and my cousin is a Geek Squad employee for the local Best Buy. And he thinks we do the same thing.
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facepalm