Whenever I am assigned a task, I always feel like I understand, but when I work with it for a while and present the results, the task owner is not quite satisfied.

Any ideas of how one can solve tasks better?

  • 3
    Throw the ticket away and discuss (vocally) the requirement and expectations so that both of you are on the same page.

    Text can loose meaning, or be missing things that are assumed knowledge.

    Do this enough and you’ll get to know what the owner is going to expect and you can go back to the tickets.
  • 1
    @C0D4 Thanks, but how do you deal with questions that occur when working on the task, do you engage vocally too?
  • 3
    @colaguy usually depends on the scenario.

    If it’s something that you don’t need a lot of explanation on, a quick message would be enough, otherwise yea set aside 10min for you both to work through it, vocally running through a feature/problem brings out ideas from both sides that a message would just skip over.

    It’s a bit of a nuisance at first but when all parties are on the same page, the ending results will be a lot closer to everyone’s expectations.
  • 1
    Remove the "task owner", The people owning the task and the people solving it should be the same, otherwise you'll just end up wasting time.
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