13
tuc0w
77d

So back in November I wanted to get a new smartphone, after years and years of middle class stuff I decided "let's get the newest high-end shit out there!" so I bought the Huawei Mate20 pro.

I was SO DAMN HAPPY when it arrived 2 days later. I quickly switched to the new one and SUDDENLY after a few hours it started to get a hint of a green border arou d the display.. and yes it got FUCKING WORSE! Now after a few months it got worse and worse, I talked to my provider and they said I have to call Huawei so I called Huawei and guess what? The want me to send it in, which will take around TWO WEEKS! It's not even my fault and now they want me to have no phone for two damn weeks? Why? This sucks.. and only because I wanted to have a nice new shiny high-end piece of technology 😭

Comments
  • 7
    Should've returned right away and bought something decent
  • 3
    @electrineer what would be decent in your opinion?
  • 3
    Yeah that sucks, same thing happened to me and Samsung when I wanted to replace it couple years ago, they said it can be up to 1 month.. I was like wth shall I use for those 1 month, nokia 3310?
  • 6
    @tuc0w something you can compile your own rom for
  • 5
    @electrineer that's not what I want 🤷🏼‍♂️
  • 5
    @tuc0w No, but it tells something about the quality when a manufacturer's phones won't allow you to install custom roms.
  • 11
    I find it strange that you buy such an expensive phone but then accept a green border that gets worse. It should be absolutely flawless. Why didn't you return it earlier?
  • 6
    @tuc0w a smartphone you're locked out of is not much of a smartphone
  • 3
    @VaderNT I am just really really lazy and since I got a lot of time to get a replacement due to local law it's not getting me being less lazy 😅 but it still makes me angry when I use the phone. Stupid, I know
  • 8
    Fail.

    @electrineer, @Lor-inc, and @VaderNT are right on all points. You bought expensive crap and just accepted that it was defective on arrival and getting worse. Why?

    Also, I don't care if you're going to install a custom rom or not, but you should always buy tech that you own and can control. Anything else is willingly giving up your rights. You are quite literally purchasing a very expensive license to use the device/software; not much different than an extended rental, except there's no repossessing.
  • 7
    You wanted a high-end phone and bought a Mate 20 Pro...? 🤔
  • 2
    Sounds like a repeat of the Nexus 6P.. always regretted purchasing that thing. I've got it functional after its BLOD failure fortunately, but it's not worth the hassle IMO, especially when you buy it new (got this one for €120 secondhand with only a battery replacement needed, as well as some edits in software to disable its big CPU cores). It's a shame that Huawei continues to do shitty manufacturing like this. I'd avoid them in the future. I'm placing my bets on OnePlus these days.
  • 0
    You bought a deffective phone the retailer you got it from is liable to provide warranty services (including RMA). They should have to have some options to provide some temporary replacement phone when you bring your phone in for warranty. Heck, they should straight up have to replace you with a new one or refund your money if you so ask.
  • 1
    @Condor you got your battery replaced? I got a 6P with a shot battery and a broken screen ...never bothered repairing it because apparently it's nearly impossible to replace the battery. That, and it fucken expensive to repair this damage.
  • 2
    Should have bought an oneplus 6t
  • 3
    @theKarlisK seems like there's just a lot of prying to replace the battery. It's possible, but it's also possible to fuck something up in the process.
  • 0
    @theKarlisK I've replaced it yes. It requires a SMD rework station (apparently the thermal pack thingies from iFixit work too, but didn't have those and SMD rework station is a lot better), and about an hour of time. Essentially you just have to loosen the glue under the bottom plastic plate and the top glass plate, with your rework station. I found 120°C to be the sweet spot, but YMMV. Be careful when loosening the adhesive and pulling the cover plates off, you don't want to melt and/or deform the plastic or break the glass. Take your time, and be patient. Work your way in gradually, heating up a bit by heating up a 1x1cm surface by turning the tip in circles in that area, and then poking in when it gets reasonably warm. I used a cutter knife to get in, but it leaves apprentice marks. After the cover pieces are removed, the worst is over and all that's left is some screws, and heating up and pulling out the battery in the same way (be careful not to pierce it). Once that's done, you can reuse the existing adhesive to put in the new battery, and to replace the cover pieces. Care is needed and the process is complicated, but the cover pieces weren't as fragile as I expected them to be. With patience, a steady hand and the right tools it's very possible to replace it at home. I got my new battery at 108% health by replacing it, so it's definitely worth it. Good luck! :)
  • 1
    @Condor thanks for the info - I'll have to look into this and order up replacement parts. Missing access to freely flash an unbloated ROM or have an always working ad blocker ended up being much worse than I thought when I switched to my Mate 10 Lite. Admittedly, I have the unlock code and can flash a custom ROM, but the ones available are either rather glitchy or have the poor camera quality due to unavailable camera source.
  • 1
    @theKarlisK not sure about the Mate 10 Lite, but on angler I'm currently running Statix since.. pretty much day 1 back in August actually. Works really well, and their devs are very responsive on Telegram too. Highly recommended!
  • 2
    @theKarlisK oh and as for the battery, I went with something from HSABAT on AliExpress. They packed my battery in this annoying enclosure that made it too large to fit (had to peel it off first, but figured that it was only one more thing with glue on it after the Nexus 6P itself), but its capacity in my unit at least is around 3700mAh.
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