Just received an email from a high maintenance client - this is verbatim what I've just read:

"If I could pull out my Windows vista and then plug in a newer windows system without any stress I'd go for this. Do you do this service? I could pay you for an hour to come my business, Unplug, Plug in and sort this out etc etc. It sounds like a quick job to me."

Note I'm a software developer, nothing to do with day to day IT support stuff. The client's business property is a 45 min drive from my own.

So basically, according to my client I can charge a single hour (£85.00 +vat) for a 90 minutes round trip, to migrate their PC to a newer operating system and move all their data and apps over and then setup the new OS. All for £85.00 +vat. All excluding the fact I

What the literal heck. I'm face palming all over the place.

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