HoloDreamer

5y

TIL running a proper CRM and Customer Support channel is quite insanely expensive.

All the services charge per agent.

And if you add their other services like email marketing, the price just shoots up.

Had to pull a jugaad, and currently have it split between 3 different platforms - hubspot for customer support, sendinblue for email marketing and zoho for free custom domain email.

rant

zoho

hubspot

crm

customer support

entrepreneurship

Ranter

Comments

2

Root

83014

5y

My last bunch of employers/would-be-clients have wanted me to build CRMs for them. Usually within a month, and fully-featured, ofc.

People not understanding the magnitude of what they're asking for really gets tiring.
2

C0D4

69545

5y

Just wait till You find yourself In the depths of Salesforce. They're licensing models are insane, almost always "per user" and "per major feature".

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