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!Rant
Support Call:
”our PC stick isn't booting up! Come and fix it! (angry)”
Me:
”The PC are meant to...
Me: my internet stopped working.
Support: Did u try plugging in your monitor?
TIL running a proper CRM and Customer Support channel is quite insanely expensive.
All the services charge per agent.
And if you add their other services like email marketing, the price just shoots up.
Had to pull a jugaad, and currently have it split between 3 different platforms - hubspot for customer support, sendinblue for email marketing and zoho for free custom domain email.
rant
zoho
hubspot
crm
customer support
entrepreneurship