26

I am so sick of the stupidity and illogical reasoning of clients.

Client: Descriptions are no longer syncing. Can you please fix.
Me: Problem fixed and deployed.

Client: All the descriptions got overwritten by the sync descriptions. Can you please have manual uploads overwrite the descriptions that sync (but basically auto guess what the client wants). We may need a toggle.

Me: Toggle added.

Client: Can you go through the 100+ sites backups and restore all the product descriptions?

It's like are you serious right now!!??

Back to the cheeseburger concept here...

Client: Can I have a cheeseburger (comes with pickles, onions, tomatoes, lettuce), no pickles. A Coke? Oh, but I would like pickles on my cheeseburger.

Tender: Here is your order.

Client: Why did you put pickles on this!!?? I asked for NO pickles!

Tender: You added pickles towards the end, so we put the pickles in.

Client: No! I thought you would have known based off of my original statement that I asked for a cheeseburger with no pickles. That is the override!

Narrator: See how illogical things can get. We can't just assume/guess based off of illogical reasoning.

Comments
  • 10
    Requirements in writren tend to make this sore spot better
  • 5
    Charge 300% for spec changes after work started, and add 500% change estimate to the delivery time.
    The client will think twice, and maybe 3 times, before making any dumb changes.
    This prevents thrashing, and makes the client review the spec before work starts.
  • 9
    “I have no fucking clue what I want, but you must get it right anyway”

    —99% of client requirements
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