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Dear client:
You have to think this is like building a house, so you have to spend time doing some serious thinking, so you come up with a (somewhat) good vision of what you want and what could possible change in the future... let me give you an example: let's say we were building a house and we are very close to finishing it, so you come up with the great idea of putting the kitchen where the living room is, and the bathroom in the second floor where the TV room was... if that happens, then I would tell you to go fuck yourself.
See dear client... there are pipes, wiring, and all sorts of stuff you don't see, that makes a house be a house... apply the same logic to building software and we'll be on the same page more often.
PS: I appreciate your business
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planning
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clients