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bagfox15910dBeen there, done that, got a raise, split my work hours, quit after a year.
In the olde days we used to take people from the shop floor who had management glint in their eye, so they knew their onions.
Nowadays, I hear folk can go straight from university/etc. to management training school..
So you end up with folk who haven't a clue how a particular business functions at the coal face, but are great at putting in an order for new pencils..
Actually, even that is beyond them, since I remember one manager doing that, and was so proud of having found a supplier who gave us 5% cheaper pencils.
The only trouble was, they had awful lead quality and would break all the time, requiring us to use almost 100% more pencils per week..
(We wasn't allowed pens..)
gibus33010dHere's management 101: The Pareto principle states that: 80% of the work is done by 20% of the staff.