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Reading comprehension at the mentally retarded level seems to be a bigger issue these days. I had to dumb down my instructions for delivery boys countless times...
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call-a32353yWell, if it's just the one user among many... (Assuming this one user isn't a big decision maker or influencer, you gotta hate politics in software development) just ignore it. As long as they don't break the system, which it sounds like they can't by submitting invalid data...
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call-a32353yYou can also always add more ways for the user to "fix" the error, chalk it up to "user experience improvement" and bill them for it. (I don't know what your situation is and if this is a client project or in-house or whatever...)
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asgs112753yraise a popup advertisement without providing control to skip, pause, or close
And in the end, share the error message and tell them it will be 2x subsequently -
C0D4669023y@call-a3 in house, and no said user doesn't have much influence on anything.
It's just depressing that it's nothing new, and the data expected doesn't take much ( a few seconds ) to actually verify prior 🤷♂️ -
Root797673yUsers don’t read.
And getting them to read is the most difficult part of frontend.
I’ve had my girlfriend’s dad exhibit this many times. E.g. when trying to get a game to launch on Steam via family share but the library is locked. It displays a pop up explaining exactly that, but instead of taking half a second to read it, he immediately closes the popup and tries again. The error pops up, he closes it, might try a third time, might not, and subsequently storms off in a fit — often to find me so he can tell me to go fix it because Steam is “broken.” If I ask him if there was an error message, he usually can’t remember. Sometimes he does, but he will say he didn’t bother reading it because it wasn’t important, it was too much effort to read it, and/or that it “is stupid and should just work.”
Similar stories with his “expensive backup software.” Or with his browser. Or his password manager. Or with Windows itself.
This guy has been using computers since like the Commodore64, so. You’d think he’d have figured this out by now.
Anyway, mini-rant about the geezer aside, he makes for a great example of the average user. Unless something is intuitive and idiot proof, they will get stuck and frustrated. They are utterly helpless. -
killames5703yMake it so the form looks for the same errror and Keeps a count
But still that sounds like a weird ass setup
Why would you get notified of user error ? -
killames5703yBtw you’ve engaged me so much I’ve determined you were likely one of the original users so I subscribed to you
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@Root Dangit dammit why ain’t this goddamn computin thingy ain’t workin? And what’s this dang ol box with words for? I ain’t here to read, this ain’t no book! Lol...he reminds me of a monkey getting mad bc he can’t break his coconut. So he keeps mashing it against the floor, faster and harder in a baboon rage, realizes it’s hopeless, beats his chest in frustration and storms off
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Maybe they're so used to Microsoft products. Sometimes stuff works when you just try the same thing enough times. And usually you don't have a meaningful error message to read.
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Don't idiot proof stuff, it makes it harder for people who know what they want.
If you can't see the hole, you probably won't see the "Warning: Hole" sign. -
jaylord4513y@Root message box says what? You ain't telling me what to do! This is goddang Amerikur!
Sorry got carried away a bit.
For fucks sake, how many times can you get the same error before giving up?
So, there's this form, and it's used quite frequently without fail, and there's this 1 user receiving an error that some data is incorrect, so... they submit the form again, and again, and again, and 6 more times with the same bloody error all because changing 1 fucking field is obviously to hard to recognise as the problem when the error says "you can not have 'x' in field 'y'"
Fuck it, do I need to replace 'x' with a blank, just because you can't read a fucking error message?
rant
users be insufferable
monday's be hard
read the fucking error already