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asgs10703257dThey read or at least skim through and either snooze or ignore
Unless something is burning like wildfire, it doesn't need dousing. It is a typical behaviour embedded in our DNA
sariel7335257dMuch like your post, it contains too much info.
Keep your release emails to feature functionality and call out the teams or products that are impacted directly.
The perfect email is 2-3 short paragraphs and 3-5 pictures.
Leave the release notes on your repo or somewhere else.
I used to have the same problem, the above helped me reach 80% of my audience. You will never reach 100%
flax23257d@asgs yes something like this - 'requiring dousing'. *Thinking about getting to that step earlier in the process.*
But - seriously I know these people personally, we have been working together for years up to a decade for some. I don't email for random stuff - so getting snoozed feels wrong at time. Oh well..
Oktokolo7594257dNice start of a book. The plot is a bit flat, but with some more side lines that could be okay - definitely for VOD, but probably on paper too.
Not sure, why the protagonist has a problem with people not reding his emails though - that bit really needs more fleshing out...
hjk1014599257d@sariel with all the respect 100% of the users not taking action. Even on a one liner that is a PEBKAC or organisation issue. It could be that the users have a serious message fatigue.
I've had something similar once. Close to perfect email. Ordered by significance. Already knew who where going to ignore it. We decided not to help these people. Literally said, well we will handle it at soon as you handle our ask, we don't have time for this. Workers wonders.
They still ignore mail but not from IT.
Midnight-shcode4423229dbetter to invest a day making the app auto-update on launch.
it'll save time in the long run, the time necessary for writing those emails and doing needless "tech support" when everyone contacts you due to ignoring the emails.