21
netikras
106d

I'm having an existential crisis with this client.

We are spending millions of $s every year to make sure the product's performance is perfect. We are testing various scenarios, fine-tuning PLABs: the environment, application, middleware, infra,... And then we provide our recommendations to the client: "To handle load of XX parallel users focusing on YY, yy and Zy APIs, use <THIS> configuration".

And what the client does?
- take our recommendations and measure the wind speed outside
- if speed is <20m/s and milk hasn't gone bad yet, add 2x more instances of API X
- otherwise add 3xX, 1xY and give more CPUs to Z
- split the setup in half and deploy in 2 completely separate load-balanced prod environments.
- <do other "tweaking">

- bomb our team with questions "why do we have slow RTs?", "why did the env crash?", "why do we have all those errors?", "why has this been overlooked in PLABs?!?"

If you're improvising despite our recommendations, wtf are we doing here???

One day I will crack. Hopefully, not sometime soon.

Comments
  • 2
    Hopefully someone soon.
  • 0
  • 0
    I would recommend one of the following:
    A) GTFO. Bad clients are not worth your sanity. If they ask you to stay all night to fix their fucking mess, you just quit in the spot.
    B) K8S with QoS specs on every service and autos scaling directives. Take the power away from the dumbfucks

    I really like option A, though.
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