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b3asty666
3y

Why are banks so absolutely archaic and stupid when it comes to tech? I work in a Services based company and currently engaged with a very famous bank to build accounting software for Mutual Funds. The day to day stupidity of this client is driving me absolutely crazy.

They couldn't give us proper requirements, and my company was stupid enough to kickoff the project without official sign off. Not only did they change the requirements, but they added a shit ton MORE features, and essentially bullied us into completing it all in the same timeline. Their attitude is pathetic, they shit talk our dev team, they make us build the worst possible UX, and then complain that it's not looking good and not working well. They have absolutely no idea about any of the technical stuff and think that software is a magic box that will give them what they want.

I swear I have a lot of examples but I'm so angry right now that my words are fumbling and I can't think straight. Stand up is in 45 minutes and I'm just dreading it. Idk how to tell everything, it's just... AAAAAAAAAAAAAAAAAAAA

rant

.net

mutual funds

banks

fintech
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  • 5
    3y
    Fun fact, it's not just banks.

    People suck, people that don't know what they want though, they suck harder.

    What really grinds my gears is when the the magic box is outsourced and then ownership and ongoing support is my problem 🫠
  • 1
    3y
    Banks are terrified of accidents. Therefore, they protect against them with a ridiculous amount of bureaucracy layers.

    Why? So if something happens, they have a fall guy. And then a fall guy after that one. And then another one.

    I've heard stories about the 2nd most used bank in this country. Stories from people who worked there. Deadlines for really easy tickets not being met because they needed to ask for explicit permission to modify/append/create the necessary files, and the permission itself needs to go through the proper channels which take so long the entire time allocated to the ticket is lost just waiting for this approval.
  • 3
    3y
    Overregulation. From overregulation comes ridiculous amount of bureaucracy required to handle the regulations. This discourages skilled people from working there because most devs is not willing to spend half of their time filling out 20 page of word documents just to introduced new tool to their tech stack. I worked in bank in 2018 and docker/containers was forbidden by security team because according to them it is "new and untested software". Cloud or any PaaS? Forget it, literally forbidden by regulator unless server that hold the data are physically placed in your country, preferably in the banks server room. Core systems were running on IBM mainframe, old enough to drink vodka with it. The only semi-modern thing in there was the mobile app, mostly because it was outsourced.
  • 1
    3y
    My wife was an architect and dealt with the same shit with a very famous hospital. She quit.
  • 0
    3y
    @tragicwhale
    Awww. What a lovely story.
    And a happy ending, too! Gorgeous
  • 0
    7d
    For me, banking is often associated with problems and nerves.
  • 0
    4d
    I totally get the frustration with banks and their outdated technology. It feels like some institutions are stuck in the past, especially when it comes to customer service and online banking. I’ve been in that position before, where you’re dealing with clunky apps or hours of hold time just to get simple tasks done. However, I had a much better experience with south central bank customer service https://pissedconsumer.com/company/... They really seem to prioritize efficiency and customer satisfaction, making it way easier to handle things like transfers or account inquiries without the usual tech headaches. If you’re dealing with a bank that’s behind on the times, it might be time for a change!
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