So a client (BPOS) asks me to build a website for their client(let's call them A). So BPOS decides to 'design' the site. The design is alright but the components they want does not exist. I need to build everything custom. And the website takes a few months longer than estimated. Mainly because BPOS doesn't do any QA for 3 months. At the end of the last month as we near handoff, BPOS wakes up and starts to do QA which mainly consists of vague information like " change to gray" instead of color codes and "increase font size" instead of the actual size.
By this time A is utterly pissed off and wants to give development to someone else. They get in touch with me directly to work with after the hand off by BPOS.
It's so amusing that I need to be in a KT meeting with BPOS and A when BPOS is pushing for annual maintenance and A doesn't want to give it to them and they keep ignoring BPOS.
ALL the delays are because an "account manager" who works for BPOS went on a trip to Australia.