i am currently tasked with testing various small company ERP softwares.
for the current one i have a full 30 days evaluation copy based on MSSQL Server, i had some problems to integrate the local MS Jet Databse into the server so i call support, all is well and good..except it doesnt work. After a while it turns out, my 15 character password was too long for their software to handle. Furthermore, everytime i try to login i have to enter the password twice, after asking the support why that is they say "so you have additional validation if you entered the correct password"

i tried to explain three times that i know the password, i dont create a password, there is no need for validation, the server (hopefully) will report wether my password was right or wrong. Support guy just says "i think differently, this is a good function"

in a few weeks i will visit them personally for a meeting, i dont know yet if i can stop myself stranggling this buffon