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Search - "signle sign on"
Long story short: University fucked up single sign on.
For every online service I have, I set a different password, randomly generated ~ 20 characters long. At our university we have multiple systems but they offer a single sign on service which is quite nice because it is so non-transparent which service now uses which authorization. I changed my password a while ago and around the same time they also updated our mail client. Since then I am not able to log in which is not a big deal for me because I have mail forwarding.
Yesterday however I needed another service and also got rejected with my password. I knew from a friend that the passwords are fucked up and that some services have different restrictions (only 12 chars max.), so I decided to search how to reset my password. What the fuck was wrong with these people? It takes you five different pages to get the tiniest bit of information how to reset the password. Then on one page you can login with your single sign on and change the password. On that page you can also set the single sign on password, but if you enter an invalid password (in respect of the the other services) guess what? No feedback that you just locked yourself out of half the systems. Nice job. Also the password requirements are not next to the input fields where you change the password. Noo. That would be way to easy, remember the little small one line on the wall of text three pages ago? There you go.
Ok step one done. Now it should work, shouldn't it? Ohh no not so fast. One needs to activate the seperate service. Where you ask? Perfectly fine question. On the top of page four is a fucking one line table which looks like some five year old had some fun in excel. The button which takes you to the activation page is nearly invisible because of the non existing contrast. Also it is not a button but some arrow pointer thingy. Behind set arrow you have a page listing all differnt kinds of services, the description which you find on page two btw. No padding to decipher this shit what so ever. Nearly on the bottom is your needed button. Yes finally.
Finally I want to login, no good. Try again. Still no good. Go back to the fucked up excel table look at my username and think to myself what's the difference here? The table is so small and again no margin or padding. Apparently they cut of the last character of my normal username which i have which is fucking ridiculous.
What is wrong with you people, we are a TECHNICAL UNIVERSITY, is it so hard for you to find someone decend to unify this shit?2