I swear I get multiple emails every week from a person who's forgotten their password but instead insists our software is broken. "Account Broken, Can't Login!"

I've started just replying to these emails without even checking their accounts anymore -- or even opening up the system.

I'll say, "I'm sorry to hear that! I've looked into your account and it should work now."

I always get a reply back "THANKS! It works great now!"

Then I facepalm.

I've been finding it harder and harder to balance both project management and development.

I frequently find that I don't have enough time to manage both.

Sometimes you just wish you could be two people.

Coworker: "Hey, I have an idea. I think it will be much better if, one month before launch, we pivot this project from using 2D animation to using 3D Animation with Motion Capture! It will save us so much time!"

Me: I'd be happy to look into it for you, but those technologies are very labour intensive and we don't currently employ anyone who has any experience in those technologies. However, I absolutely agree and I believe we could look at this in 1-2 years after the prototype of the application is completed.

Coworker: I'm more optimistic than you.

Actual conversation. Coworker made an animation once in college, which is the entire basis of their argument.