[Thursday afternoon on a call...]

Client: Before we get started, can you create a sitescape outlining all of the pages and sections of the new website?

Me: Sure! I'll go through the website and shoot you a full layout in xls format as soon as possible, that way you can easily make notes on what you want added, modified or removed.

[Two hours later...]

Client: Hey, did you build that sitescape yet?

Me: Actually, I've been on back-to-back calls with other clients.

Client: So when are you going to get it done?

Me: Well, I have to go through the current website in it's entirety, which I'm guessing is about 1,000 pages. I have to determine which pages work fine on their own, which need to be combined for better presentation and which should be removed due to redundancy. That's something that is tedious and takes some time to complete. That, in combination with having an existing work queue that I need to fit you within and being at the end of the work week, we're looking at Tuesday morning to have it ready.

Client: "Existing work queue"? This is ridiculous. We're paying you good money to make our project your only priority. If we wanted to wait days for work, we would have saved money and paid for a cheaper service. You're already gouging us as it is! If we don't get the sitescape by end of day Friday, we're going with another company.

Me: I would tell you that I'm sorry for the inconvenience, but I'm not. I'm not going to feed you a line to make you happy. I'm also not going to work on my days off just to rush something out to you. You hired us because you wanted things done right, not quickly. Your current website is the result of not focusing on quality, but by how fast you can deliver it. We don't work that way. We only build quality products.

By rushing your project, not only do we alienate our current clients, affecting our reputation, but we build product of less than the highest quality. That will upset you because it isn't perfect, and it reflects poorly on us to use it in our portfolio.

If you want to hire someone to pump out this project to your unrealistic deadlines, be our guest. But you paid a 50% non-refundable deposit, so not only will you lose money, but your end product will suffer.

I'm going to let you sleep on this. If you decide tomorrow that another direction is the way to go, we wish you luck. But please understand that if we conclude our business, we will no longer make ourselves available for your needs.

Please find the attached contracts you have signed, acknowledging the non-refundable deposit, as well as the project timeline and scope, of which a "sitescape" was never originally mentioned or blocked out for time.

I hope that tomorrow we can move forward in a more professional manner.

[Next morning...]

Client: My apologies for yesterday. We're just very anxious to get this started.

-----

Don't let clients push you around. Make them sign a contract and enforce it whenever necessary.

Client: Where are we with the project, it's been a week and I see nothing.

Me: You asked me to do something that was not in the agreed scope of work, which has kept me from starting on the project.

Client: Do I need to plan out everything in advance on paper for you to get it done in a timely manner?

Me: Is that a serious question? Yes, you should. That's the whole point of creating a scope of work. It's to allow me to schedule out the time necessary to build out a product in a "timely manner".

Client: I don't appreciate your attitude. This is not how you should be doing business if you like making money.

Me: I don't appreciate your condescending, unreasonable, dickhead mentality that makes you think it's remotely okay to act like you're better than me. Money doesn't grant you the right to be a dickwad, and just because I'm being paid doesn't mean I have to put up with any level of arrogance or disrespect.

I am in this business to make money, but not at the cost of my dignity and self-respect. You will be receiving a full refund later today, not because I have to provide a refund, but because I never want to communicate with you ever again moving forward. Take your unacceptable bullshit somewhere else.

Owner of company I freelance for: I need you to find out what CMS [website] is running in.

[Checking...]

Me: It's running in Drupal

Owner: Prove to me that it's running in Drupal, because she's saying you're wrong.

Me: Who the hell is "she"?

Owner: The boss over at [PR Company we do work for]

Me: Is she a developer?

Owner: No, of course not. She barely knows how to run a computer.

Me: Then tell I said it's running in Drupal, and if she wants proof, tell her I'm the developer she has begged to fix two other failing projects and I have delivered both times ahead of schedule.

Owner: If you don't show me proof, I'll fire you. I don't need attitude from my employees.

Me: A.) I'm not your employee, you are my client. I don't clock in for you and you don't withhold taxes from my pay. B.) If that's how you want to be, tell her to use terminal and cURL the website for the response header, as well as cross-reference folder structure for CSS/JS file inclusion to show it's running in Drupal.

Owner: What the fuck is terminal?

Me: If you don't know what terminal is, neither will she, meaning you have no business telling me how to do my job. Stick with assigning me tasks and let me use my expertise to get them done. Micromanaging need not apply here, mmm'kay pumpkin?

Owner: You sure are grouchy today.

Me: Yep...

Saturday late night wisdom.

Software developers you need to work on communication skills.
Everytime LinkedIn says need a problem solver. It means a guy who can understand what non technical guy is asking for and translate that to a software or at least come up with a example of why he is wrong. Explain them. They are not dumb fellows for asking that feature. You might think the feature is stupid. Don't assume this. Sit with them. Understand thier user flow, understand the frustration your software is causing them. Then you'll see why are asking for that X feature.

Every feature request made is basically my opportunity of understanding of product. Don't wait for users to tell you requirements. Understand and suggest, implement prototypes and show them, a causal question such as "Hey would you think providing a keyboard shortcut for this submission is great?"

Understand our job is not just to write software.

Our job is to solve thier problems using software knowledge.

Don't you agree ?

My first rant here, don't know how to start, but fuck these self proclaimed senior developers who can't even get their concepts right about basic things and don't believe in reading docs.

Fuck you for asking if sequelize has a method to return details of the logged in user of your app, it's a fucking ORM you dumbfuck. You are a "full stack" developer for fuck's sake.

Fuck you for making those "minor changes" which breaks build and then blame it on any random plugin or lib used, or my commits.

Fuck you for expecting me to review your code on Sundays because you couldn't finish it on time.

I don't like java, at all, but even I get that without it we wouldn't be where we are right now and can't reach where we aspire to reach. But you can't keep chanting "Java is dead, Java is dead" every chance you get. No, it's NOT dead. Nor is going to, anytime soon.

And for god's sake, please stop choosing one library/plugin over another just on the basis of stars on repo, it's not the only (or valid) criteria. Look if you actually even need it. Think.

And please learn how to google first, and also stop using "the" before every the noun, the adjective and the verb. It's the fucking the annoying to read.

And yes, there are different linting presets out there, and just because a piece of code in a plugin/library/boilerplate is not following your specific, and may I say horrible standard, doesn't mean it's a "bad code". It's written by people who have created/worked-on these libraries as side projects on which your entire career is based upon.

And I haven't even talked about the code you write or your domain knowledge or the way you treat other people. So get off your high horse and behave like a developer, a real one.

EVERY. FUCKING. TIME.