A newish client just sent a channel ticket marked as "urgent", which set off the alarm for everybody in the chain, with an amazon link to lingerie.

I seriously don't know how to react to this, since I really hope it was a mistake and not how he expects us at the next meeting lol

To send such a ticket you have to confirm your pin and confirm the urgency reason too by the way, so the only thing coming to my mind is, it was some sort of clipboard fail?